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Refund IQ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit this website (the “Site”).

By using this Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Phone number

Email address

Mailing address

Tax-related general information (non-sensitive)

IP address and device information

⚠️ We do not intentionally collect sensitive personal data such as Social Security numbers, bank account numbers, or IRS credentials through this Site unless explicitly disclosed and handled by a licensed tax professional.

Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address

Browser type

Device type

Pages visited

Time spent on pages

Referring URLs

This data is used for analytics, performance tracking, and advertising optimization.

2. How We Use Your Information

We may use the information collected to:

Respond to inquiries

Connect you with tax preparation service providers

Provide customer support

Improve our website and services

Send informational, transactional, or marketing communications

Comply with legal obligations

3. Third-Party Service Providers

We may share your information with:

Independent tax professionals or tax preparation firms

CRM and marketing platforms

Call tracking and analytics providers

Advertising platforms (Google, Meta, etc.)

These third parties are required to maintain the confidentiality of your information and use it only for the purposes disclosed.

4. No IRS or Government Affiliation

This website is not affiliated with, endorsed by, or sponsored by the Internal Revenue Service (IRS) or any government agency.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Analyze website traffic

Improve user experience

Support advertising and retargeting campaigns

You may disable cookies through your browser settings, though this may limit site functionality.

6. Communications & Consent

By submitting your information, you consent to receive communications via:

Phone calls

Text messages (SMS)

Emails

Automated or prerecorded messages

Message and data rates may apply. Consent is not a condition of purchase or service.

You may opt out at any time by replying STOP to SMS messages or using the unsubscribe link in emails.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Children’s Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request correction or deletion

Opt out of marketing communications

To exercise your rights, contact us using the information below.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page.
By submitting your information, you authorize Refund IQ and its partners

to contact you by phone, SMS, email, or automated technology regarding

tax preparation services. Consent is not required to purchase services.

Message and data rates may apply.

12. Contact Information

If you have questions about this Privacy Policy, please contact:

Refund IQ
📧 Email: [email protected]
📞 Phone: 800-746-8859